Part 2: Behaviors Can Be Seen – Beliefs Can’t

Posted by Sandy Fekete • March 15, 2013

Because it was part of the culture of my family of origin, I believe children should be seen and not heard.  That value (respect) drove my behavior as a child, especially in the company of adults.  This very basic example of behaviors modeling beliefs can be extended to corporate America where I believe values should… Read More


Part 1: Behaviors Can Be Seen – Beliefs Can’t

Posted by Sandy Fekete • March 8, 2013

Part 1: Behaviors Can Be Seen – Beliefs Can’t Prior to initiating change it is essential to consider the beliefs and behaviors that are ingrained in the company. Behaviors can be seen – beliefs can’t. This is most apparent in the behaviors of a company’s leadership, which everyone inside and outside the organization sees and… Read More


Company Culture and Sustainability – The Cause and Effect

Posted by Sandy Fekete • February 27, 2013

Some kinds of leaders are more susceptible to losing employees and customers, and therefore unable to achieve sustainability. This article will focus on the entrepreneurs and the flippers. They may see significant gains in the short term without addressing culture, but in time, these businesses are like a house with no foundation. It will crumble.… Read More


Guiding Decisions and Behaviors – The Refectory and Company Culture

Posted by Sandy Fekete • February 25, 2013

How does a restaurant earn AAA four stars for 16 consecutive years? The Refectory is the most award-winning restaurant in Columbus and has received Zagat, DiRoNa and Wine Spectator Awards, along with Five Stars from both Columbus Monthly and Columbus Dispatch. Housed in a former church, it is known for its ambiance, excellent food, massive… Read More


Client TechSite Announces Their New Brand

Posted by Mworks740 • February 15, 2013

Our client TechSite – a Columbus-based business providing comprehensive infrastructure, design and engineering services for mission critical facilities – released their new brand today. With a strong commitment to customer service and their clients, TechSite updated their look to reflect their commitment to maintaining the operation of their client’s mission critical facilities and providing services… Read More


A Very Marketing Works Holiday

Posted by Mworks740 • December 28, 2012

At this time of the year, it is a joy to pause and thank the many people who have supported our business through the year. Please take a moment and enjoy our holiday wishes for you. Happy Holidays, The Marketing Works Team


Finding Your Organizational Identity

Posted by Sandy Fekete • December 10, 2012

Remember the WWJD bracelets worn as a reminder to base our daily decisions on what Jesus would do? Because we know Jesus’ values, how he lived his life, and examples that he shared, the WWJD question is easy to answer across a broad spectrum of circumstances. We can be fairly certain we will make good… Read More


What does your tagline say about your culture?

Posted by Sandy Fekete • October 4, 2012

I was astounded to learn that Avis’ iconic slogan, “We Try Harder” has been replaced with “It’s Your Space” in an effort to target the profitable corporate user segment.  New ads show businessmen driving Beemers, singing on their way to a meeting.  What does this have to do with motivating employees, living its values, or… Read More


Connect with Employees to Connect with Customers

Posted by Sandy Fekete • August 17, 2012

“A company’s culture and a company’s brand are really just two sides of the same coin. Brand is just a lagging indicator of culture.” Tony Hsieh, CEO Zappos. Your brand means nothing if your internal culture doesn’t reflect it every day. Imagine calling Zappos to place an order and getting a crabby person.  You can… Read More