Culture

Client Retention: How to Leverage Existing Customers to Grow Your Business

As a business owner or C-level executive, how often do you stop to consider if your customers are happy? Do you know if they’re engaged? How about, do you know how they define success? The topic of our most recent Meeting of the Minds event held at The Refectory was how companies can grow their […]

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Meeting of the Minds: Integrating Strategy and Culture to Maximize Bottom Line Results

    Do you know what is expected of you at work? Does the mission/purpose of your company make you feel like your job is important? In the last year, have you had opportunities to learn and grow? If you and your fellow associates cannot answer these questions in a positive manner, it’s worth giving

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Anesthesiologist Provides Lesson in Watching What You Say

“Think before you speak.” “Be careful what you say.” “If you don’t have anything nice to say, don’t say anything at all.” Wisdom that anesthesiologist Tiffany M. Ingham probably should have taken to heart before mocking her patient while he was under. The episode, which is costing her and her practice $500,000, should be a

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3 Employee Engagement Tips to Boost Morale in the Workplace

According to Gallup, only 30 percent of the U.S. workforce is engaged in their work. What does this mean for your employee morale? Less productivity, less motivation and less satisfaction for employees. When your workforce lacks these fundamentals for producing good work, your company lacks – well, talent. Creating an inviting culture that engages your

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